Our website address is: https://greenhousestories.com.

We take your privacy seriously and understand your concerns about how your personal information is processed. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy describes how we collect, use, process and protect personal information collected by our website.

What personal information do we collect and why do we collect it?

The personal information we collect may change depending on how you engage with us and the information you provide us with. We may collect personal data directly from you, such as:

• Your contact details (for example, your name and email address) provided when you sign up for our newsletters.
• Inquiry information, for example, information you have provided if you message us via our ‘Contact Us’ form or using other forms.
• Financial information, including debit and credit card information, bank sort code and bank account numbers, and shipping and billing addresses.
• Personal information you choose to provide if you take part in discussions on our website or social media channels, or post comments or reviews. Please consider that this information may be used or noted by anyone visiting the site or social media channels, and avoid providing personal information you would not want to be made available publicly.  
• Personal information such as your name and email address if you take part in a survey, questionnaire, personal challenge or contest hosted on our website or via our social media channels.
• As for many websites, personal data is also generated from technical processes such as data analytics, comments, cookies and third-party embeds. When you visit our website we may automatically collect the following information:  
  • IP Address: To identify your device and ensure the security of our website.
  • Browser Type and Version: To optimize the display of our website on your device.
  • Operating System: To improve compatibility and performance.
  • Referrer URL: To understand how you arrived at our website.
  • Date and Time of Access: To monitor and analyse website traffic and usage patterns.
  • Cookies and Similar Technologies: To enhance your browsing experience and provide personalized content.
    • If you leave a comment on our website we collect the data shown in the comments form, as well as your IP address and browser user agent string to help detect spam.
    • If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again if you leave another comment. These cookies will last for one year.
    • An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. Gravatar’s Privacy Policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
    • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in exactly the same way as if you have visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

The Purpose of Collecting Information

The information we collect automatically is used for the following purposes:

• Security: To protect our website and users from malicious activities.
• Performance: To analyse and improve the performance and usability of our website.
• Personalisation: To provide a more personalized browsing experience.
• Compliance: To comply with legal obligations and regulatory requirements.

The Legal Basis for Processing the Information

We process your personal data based on the following legal grounds:

• Legitimate Interests: To ensure the security and proper functioning of our website.
• Consent: Where required, we will obtain your consent before using cookies and similar technologies.

Data Retention

We retain the automatically collected information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.